Back to directory
Security & Trust

Privacy Policy

Last updated: July 14, 2026

At AgencyOra, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our platform, register an agency, or interact with our directory.

Data We Collect

We collect agency descriptions, website URLs, contact details, and account credentials to compile and secure your directory listings.

Data Security

All passwords are salted and hashed, and sessions are authorized securely through authenticated database connections and CSRF protection.

1. Information We Collect

We collect information you provide directly to us when registering or managing an agency listing, including your email address, agency name, descriptions, founder details, team size, hourly rates, technologies, and services.

Additionally, we automatically collect basic analytics data, such as page views and directory referral traffic, to compile marketplace statistics.

2. How We Use Your Information

We use the collected information to:

  • Publish and maintain your public agency listings in our directory.
  • Provide, personalize, and optimize our directory display and search algorithms.
  • Validate ownership claims and prevent unauthorized listing adjustments.
  • Communicate updates, newsletter subscriptions, or moderation reviews.

3. Telemetry, Analytics & Bot Filtering

We process aggregated directory engagement metrics (profile views, website link clicks, contact clicks, and RFQ inquiries) to deliver agency telemetry dashboards and category benchmarks. To ensure marketplace integrity:

  • Known automated crawlers, scrapers, and internal agency staff visits are systematically filtered out from public counters.
  • IP addresses captured for bot defense and session uniqueness are pseudonymized via irreversible SHA256 hashes with daily salting, ensuring no raw personal IP addresses are stored long-term in daily aggregate tables.
  • Search keyword analytics are collected in aggregate to show trends without associating queries with identifiable buyers.

4. Payment Processing & Financial Security

We partner with PCI-DSS Level 1 certified payment gateways (including Razorpay and Stripe) to securely process card payments, UPI, and bank transfers for paid partner subscriptions and sponsored placement slots. AgencyOra never stores or processes raw credit card numbers or banking passwords on our servers.

5. Data Protection Rights (India DPDP & GDPR)

In compliance with India's Digital Personal Data Protection (DPDP) Act and global standards such as the GDPR, you have the right to request access to your personal data, rectify inaccuracies, withdraw consent, or request complete account deletion. We collect only the minimum data required to facilitate commercial discovery between buyers and verified service agencies.

6. Sharing and Disclosing Information

AgencyOra is a public directory. All details added to your agency listing (such as your services, technologies, ratings, tagline, and contact email) will be visible to the public.

We do not sell, rent, or trade your private account credentials (like hashed passwords or private session tokens) to third parties under any circumstances.

7. Your Choices and Rights

You have full access to edit or remove your agency listing details at any time from your Dashboard. If you wish to delete your entire user account, please contact us directly through the Support channel.

8. Contact Us

If you have any questions, comments, or concerns regarding this Privacy Policy or data protection, please reach out to our Data Protection Officer:

Email: privacy@agencyora.in | support@agencyora.in